Last updated: 9/4/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

Name, email address, and contact information
Account credentials and security information
Transaction history and trading data
Device information and IP addresses
Communication preferences

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Communicate with you about products, services, and promotions
Monitor and analyze trends and usage
Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

With service providers who assist us in operating our platform
To comply with legal obligations or court orders
To protect our rights, property, or safety
In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security audits and penetration testing
Multi-factor authentication for account access
Secure data centers with physical access controls
Regular backups and disaster recovery procedures

5. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Restriction: Request limitation of processing
Objection: Object to processing based on legitimate interests

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in security measures. You can control cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for 7 years after account closure for regulatory compliance purposes.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@thaliumx.com
Address: South Africa